Ordering

Procedure :

You can place an order on us in a variety of ways : by post, by fax, or by email. See the Contact Us page for addresses and telephone numbers.

This section is to enable you to send an order by email.
We need the following information :

• Your Order Number
• Your Company or Organisation
• Your contact name (and phone number if we don't already know it).
• Your full email address. This is essential so that we can reply to you.
• The Delivery details ("As Normal" is acceptable if you are a frequent customer.)
• Your requested delivery date.
• A list of the items you require, with Part Number and Quantity.

We will acknowledge your order by email, confirming the availability of the items, the delivery date, the price and the delivery details.

In many parts of the world our customers are supported by our local distributors. If appropriate, we will pass your order to the relevant distributor and put them in touch with you.

You can fill in the email order form directly with the above information, or you may use the Frequent Items tab to add those items that are most frequently ordered.

Please use the Spares or Consumables lists to find the Part Numbers of any other items you require. But please do this before you start to fill in the Order Form, because if you leave this Ordering section before submitting your order, you will lose any data you have entered, and will have to enter it again.

Order Form :

Your Order Number:
Your Company Name:
Contact Name
Your email address:
Delivery address:
Requested Delivery Date:
Order Details: Please enter Part Number, Description, Quantity plus any comments and information you wish. You can also add items from the Frequent Items Tab And you can change the Order box contents as much as you wish. It will expand as required. Press the Submit Order button to send your order.

Frequent Items :

Click on 'Add item' buttons to add any of these items to your order.
When you've finished adding items to your list, press the  Copy to Order  button at the top or bottom of the list. The items will be copied to the Order Form. You can change the items and quantities further at that stage, and add others.